Refund Policy
Last Updated: [21/06/2023]
Thank you for choosing Remoling Academy (“us,” “we,” or “our”). We aim to provide high-quality educational services and ensure customer satisfaction. This Refund Policy outlines the terms and conditions regarding refunds for our courses and programs. By enrolling in our courses or programs, you agree to the refund policy described below.
- Enrollment Fees and Tuition Payments
1.1 Enrollment fees and tuition payments are non-refundable unless otherwise stated in specific circumstances outlined below.
- Course Cancellation by Remoling Academy
2.1 In the event that Remoling Academy cancels a course or program, you will be entitled to a full refund of any fees or tuition paid.
- Student’s Right to Cancel
3.1 You have the right to cancel your enrollment and request a refund within a specified timeframe. The timeframe and refund amount will vary depending on the type of course or program. Please refer to the specific cancellation and refund terms provided during the enrollment process.
- Requesting a Refund
4.1 To request a refund, you must submit a written refund request to our customer support team within the designated cancellation period. The request must include your full name, contact information, course or program details, and a reason for the refund.
4.2 Our customer support team will review your refund request and assess it based on the applicable refund policy. We strive to process refund requests in a timely manner.
- Refund Eligibility
5.1 Refund eligibility will be determined based on the following factors:
5.1.1 Enrollment and Payment Status: To be eligible for a refund, you must have fulfilled all payment obligations and completed the cancellation process within the specified timeframe.
5.1.2 Course Progress: In certain cases, refunds may be prorated based on your progress within the course or program. If you have completed a significant portion of the course, the refund amount may be adjusted accordingly.
5.1.3 Services Utilized: If you have received any additional services, such as access to learning materials or support resources, the cost of these services may be deducted from the refund amount.
- Refund Process
6.1 Upon approval of your refund request, we will initiate the refund process. Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
6.2 Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.
- Non-Refundable Items
7.1 The following items are non-refundable:
7.1.1 Digital or downloadable course materials that have been accessed or downloaded.
7.1.2 Services provided by third-party vendors or partners that are clearly identified as non-refundable.
- Contact Us
If you have any questions or concerns regarding our refund policy, or if you need assistance with a refund request, please contact our customer support team at [contact information]. We are here to assist you and provide further clarification on our refund process.
Please note that this refund policy applies only to Remoling Academy courses and programs. For any third-party courses or programs accessed through our platform, the refund policy of the respective provider will apply.
By enrolling in our courses or programs, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
Our Mission
At Remoling Academy, our mission is to make higher education accessible and transformative, empowering individuals to unlock their full potential and create a brighter future.
We are dedicated to providing inclusive and innovative learning experiences, fostering personal growth, and nurturing a community that embraces diversity, collaboration, and lifelong learning.
Through our commitment to academic excellence, mentorship, and global accreditation, we aim to equip students with the knowledge, skills, and mindset needed to thrive in a rapidly evolving world.
Our Vision
Our vision extends beyond borders, as we aspire to create a global educational community where individuals can transcend limitations and embrace opportunities without constraints.
We strive to empower our students to become global citizens, equipped with the knowledge, skills, and cultural understanding to thrive in an interconnected world.
Join us on our transformative journey as we strive to make a lasting impact on the lives of individuals, communities, and the global society. Together, let us shape a future where education is a transformative force, breaking barriers, and empowering individuals to create a world of limitless possibilities.
Our Core Values
Core Value Statement:
Accessibility: We believe that education should be accessible to all, breaking down barriers and providing opportunities for individuals from diverse backgrounds and circumstances.
Excellence: We are committed to delivering quality education and pursuing academic excellence in all aspects of our programs and services.
Student-Centricity: Our students are at the heart of everything we do. We prioritize their needs, provide personalized support, and foster an inclusive and nurturing learning environment.
Innovation: We embrace innovation in education, leveraging technology and modern teaching methodologies to create engaging and immersive learning experiences.
Collaboration: We foster a culture of collaboration, encouraging students, faculty, and staff to work together, share knowledge, and inspire each other’s growth.
Integrity: We uphold the highest standards of integrity, ethics, and professionalism in all our interactions and operations
Global Perspective: We foster a global mindset, preparing our students to thrive in an interconnected world and equipping them with the skills and knowledge to be successful on an international scale.
These core values guide our decisions, actions, and interactions, shaping the culture and identity of Remoling Academy.
Online Learning is the Future of Education
Online learning has emerged as the beacon of the future in the field of education, revolutionizing the way we acquire knowledge and skills. With advancements in technology and the ever-expanding reach of the internet, online learning has transcended the boundaries of traditional classrooms, making education accessible to learners worldwide.
This transformative approach to learning offers numerous benefits that position it as the driving force behind the future of education.
One of the key advantages of online learning is its unparalleled flexibility. It empowers individuals to learn at their own pace, anytime and anywhere, removing the constraints of time and geographical limitations. Whether you are a working professional seeking to upskill, a stay-at-home parent balancing responsibilities, or a student seeking to broaden your horizons, online learning accommodates diverse lifestyles and schedules.
The ability to access high-quality educational resources, engage in interactive discussions, and complete coursework remotely has truly democratized education, fostering inclusivity and bridging gaps in learning opportunities.
More than 220 million students are currently in online courses as part of their higher education program
The prevalence of online courses in higher education has reached unprecedented levels, with more than 220 million students currently enrolled in online programs. This staggering figure reflects the significant shift in the educational landscape, as an increasing number of students embrace the flexibility and accessibility offered by online learning.
Almost half of all students enrolled in online courses are educated exclusively through distance education
The flexibility and convenience offered by distance education have empowered learners to pursue their academic goals without the limitations of distance or location.
85% of students think that online learning is the same or better than the traditional classroom experience
This statistic highlights the growing recognition and acceptance of online education as a legitimate and effective mode of learning. Students are increasingly realizing the benefits and advantages that online learning offers, leading to a positive perception and endorsement of this alternative educational approach.